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Terms & Conditions

Landscaping  'i-grdn'                          

(Domestic and Commercial)         

Terms and Conditions

  1. All work undertaken will be discussed and agreed prior to the start date.

  2. The estimate or quoted original price for work includes all materials and labor where stated upon original design. 

  3. The client shall provide water and electricity, if needed, at no charge to 'i-grdn'.

  4. Any addition and/or alterations to the contract shall be properly treated as variations and subject to written instructions and additional payments may be required to cover the agreed changes.

  5. 'i-grdn' is not able to accept responsibility for any damage to (or cost involved with) any underground hazards, obstructions or services not made known to us in writing or apparent on visual inspection.

  6. The client shall provide access to site.

  7. It is very important and the sole responsibility of the Client to ensure we are made aware of any special/statutory bylaws/conditions/permissions that may be involved with any project.

  8. Severe weather conditions, including drought, may cause the delay of visits but this will not affect the original, agreed price or quality.

  9. The client will be responsible for all payments to 'i-grdn'.

  10. We understand and will exercise our statutory right to claim interest and compensation for debt recovery costs under the late payment legislation if we are not paid according to agreed credit terms.

  11. Payment terms are 7 days from date of invoice. Payment methods are Internet bank transfer or cash.

  12. Any addition and/or alterations to the schedule/project shall be properly treated as variations and subject to written instructions and additional payments may be required to cover the agreed changes. The client agrees that necessary extra purchases of a total up to $100 can be made without verbal or written consent, anything greater than $100 will be discussed with the client before purchase.

  13.  If the client adds extra work to any planned project then this will be chargeable.

  14. After practical substantial completion, we are not able to accept responsibility for any damage through the elements, including drought, winds, rain and frost to any material(s) including plants.

  15. Upon practical substantial completion the responsibility for the care and watering of all plants, lawns, etc., is handed over to the client and will require regular attention until established. Great care is taken to remove all weeds/roots from the site when being prepared, 'i-grdn' cannot accept responsibility for subsequent weed growth on completion of the project. 

  16. We accept no responsibility for works that have been carried out on land that is not under the ownership of the client and it is assumed that all planning laws or regulations have been applied before commencement of any works.

  17. Delays caused by other companies on site may cause work to be rescheduled and charges may be made in certain circumstances.

  18. All materials surplus to the contract will remain the property of the 'i-grdn' and will be removed from site upon completion.

  19. The contract contains the entire understanding and agreement between the parties with respect to the work and supersedes all prior or contemporaneous written and oral agreements and understandings with respect to the subject matter hereof. No oral promises or agreements are a part of this contract.

  20. We will be entitled to suspend performance of, or terminate the contract if the client fails to pay any sum due to us, in accordance with the payment terms, or is in breach of these terms, or becomes bankrupt, in which case we shall be entitled to payment for all the work carried out and for all goods supplied to the date of the termination or suspension of the contract, and to retain any deposit or interim payment made towards this.

  21. Maintenance is not included in one off contracts unless specified. Please let us know if you would like a separate quote for regular maintenance.

  22. 'i-grdn' will supply and install pool fencing as per agreement. Regulation and certification regarding any pool fencing  is the clients soul responsibility after installation. 

  23. Unless otherwise provided in this quotation, the owners shall clear all obstruction and provide a clear working area and access.  If the owners fail to remove obstructions then costs for removal shall be payable by the client at $50 per labor hour (+ gst) plus any costs for equipment.

  24. We shall not be liable for any defects arising from the clients own actions or lack of care, including without limitation, inadequate watering, deliberate damage, removal or other abuse or damage caused by the client. 

  25. Cancellation of work not received within 3 working days of scheduled start of work will be subject to a charge of 15% of the quoted price. If the original price included a materials payment, this amount will be non-refundable as materials would have already been purchased. 

  26. If you accept the proposal we reserve the right to use photographs of the garden (before, during and after construction) in promotional material. Such promotional material will not include any personal information.

  27. Errors and omissions excepted.

Garden Maintenance,  'i-grdn' 

(Domestic and Commercial)

Terms and Conditions

  1. All work undertaken will be discussed and agreed upon prior to the start date and all work will be completed by 'i-grdn' unless otherwise agreed. 

  2. The estimate/original price for work includes all labour and green waste disposal where stated.

  3. Any addition and/or alterations to the contract shall be properly treated as variations and subject to written instructions and additional payments may be required to cover the agreed changes. 

  4. The client shall provide access to the site/s during 'i-grdn' normal working hours.

  5. 'i-grdn' will not take responsibility for any damage to (or cost involved with) any underground hazards, obstructions or services not made known to us in writing or apparent on visual inspection. This must be advised or visually brought to any staff on site/s attention on first visit or in duration of visit.

  6. It is very important and the sole responsibility of the Client to ensure we are made aware of any special/statutory bylaws/conditions/permissions that may be involved whilst being on site/s.

  7. Severe weather conditions, including drought, storms, lightning, acts of god, flooding, earthquake, may cause the delay of visits but this will not affect the original, agreed price.

  8. The removal of dog excrement or large amounts of litter from the site is the responsibility of the client. Three written warnings will be sent to the client if clause is broken, a fee of $50 will occur after third warning if clean – up is required.

  9. 'i-grdn' will send a detailed invoice to the client after each visit or end of month if there are multiple visits per month. 

  10. The client will be responsible for all payments to 'i-grdn'.

  11. Payment terms are strictly 7 days from date of invoice and we understand and will exercise our statutory right to claim interest and compensation for debt recovery costs under the late payment legislation if we are not paid according to agreed credit terms.

  12. Payment methods are cash, cheque and internet bank transfer. 

  13. The term waste removal refers only to waste produced by 'i-grdn'.. Additional green waste should be discussed with 'i-grdn' prior to agreed visit. Hard rubbish removal will incur a fee of $105 per Cubic Meter if asked to be removed. Tyres of any type (excluding bicycle tyres) will incur a fee of $15 each.

  14. All materials ie Pesticide/s, Herbicide/s, Fuel, Mulch, Fertilizer/s, tool/s and machinery will be supplied by 'i-grdn' unless agreed upon prior to commencement

Qualified & Insured 

ABN 413 900 519 72

I-GRDN LOGO.PNG file.png
I-GRDN LOGO.PNG file.png
I-GRDN LOGO.PNG file.png
I-GRDN LOGO.PNG file.png

Qualified & Insured 

ABN 413 900 519 72

Qualified & Insured 

ABN 413 900 519 72

I-GRDN LOGO.PNG file.png

Qualified & Insured 

ABN 413 900 519 72

Qualified & Insured 

ABN 413 900 519 72

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